We think of the former as artisanal outsourcing. This meshes well with businesses and entrepreneurs who offer the same sense of craft to their products or services. At Lambent, we strive to deliver in the following way...
Making a grand gesture to grab BPO locators, the Negros Occidental provincial government has garnered 35,000 work in 20 major companies. Negros Occidental has a total of 13 operating PEZA registered IT Parks and Centers.
How a Consultant Can Help Companies & Entrepreneurs Launch in the Philippines Faster & Cheaper
A bootstrapped start-up, our client moved its customer support work to Lambent from their previous vendor, an application support firm in Eastern Europe.
Overall, Metro Manila is well-suited to the 24x7 go-go call center culture that permeates the broader BPO industry. Food and transportation keep agents pouring into centers and fed during breaks. Many agents flip to the cadence of a BPO’s client account for years on end.