Harry Fozzard

When you outsource work to a business process outsourcing company, it can be tough to know where to start. This blog post will give you a few tips on picking the best outsourcing company for your business.

Next Wave Cities are growing, business-friendly municipalities outside of Metro Manila with modern infrastructure...

Risk assessment pushes us into reflection on the things that are likely to trip us up, with the promise of making an organization more fault-tolerant.

In the Philippines, the face of the sachet economy is the vast number of sari-sari stores covering the country.

Machine-assisted support emerged from the primordial soup of 1200 baud modems and cassette tape answering machines.

In keeping with our artisanal approach to program delivery, we make sure someone from management owns the project and understands as much as possible about the processes contained therein.