Lambent Outsourcing

Machine-assisted support emerged from the primordial soup of 1200 baud modems and cassette tape answering machines.

In keeping with our artisanal approach to program delivery, we make sure someone from management owns the project and understands as much as possible about the processes contained therein.

To us, it’s a tenet of BPO dogma that a poorly deployed program will suffer from poor performance until you put the thing out of its misery.

Depending on what you plan to do, we can help in several ways. This post looks at the different types of clients we work with and how we consult with them.

We proved to be an excellent fit for this value-conscious enterprise with a dedicated team of high-quality, adaptable agents.

Businesses and individuals routinely send work to the island nation. No wonder with its penchant for producing knowledge workers and a low-cost operating environment. But the Philippines is more than a mill chundering out young, energetic, tech-savvy people.