How a Consultant Can Help Companies & Entrepreneurs Launch in the Philippines Faster & Cheaper
A bootstrapped start-up, our client moved its customer support work to Lambent from their previous vendor, an application support firm in Eastern Europe.
Overall, Metro Manila is well-suited to the 24x7 go-go call center culture that permeates the broader BPO industry. Food and transportation keep agents pouring into centers and fed during breaks. Many agents flip to the cadence of a BPO’s client account for years on end.
Clark brings most of the benefits of Metro Manila without the mega-urban challenges that plague the Philippines’ capital. Real estate and talent are widely available at near Manila rates.
Read this to learn what a virtual assistant is and ways you benefit when you hire one. Other terms that mean the same thing include online assistant, remote assistant, or the original term, personal assistant.